BuiltBySin LLC
Refund Policy
Last updated October 10, 2026
Every BuiltBySin product is digital and made for you from the details you enter. Here's when you can get your money back.
You'll get a full refund if
- You paid but never received your license key or product, and we can't fix it within 2 business days.
- The product failed to generate or arrived broken or unusable, and we can't fix or replace it.
- You were charged twice for the same order.
- Your key was redeemed and your product was delivered and works as described.
- There's a mistake in details you entered, such as a misspelled name. Email us and we'll try to help.
Refunds aren't available if
How to ask
Email [email protected] within 14 days of purchase with your order email and what went wrong. Approved refunds go back to your original payment method and usually show up within 5–10 business days. A refunded order's license key stops working.